Return & Exchange Policy

Due to the nature of skincare products and for health, safety, and hygiene reasons, all sales are final.

Once a product has been purchased, we are unable to accept returns, exchanges, or refunds, including on unopened products.

This policy helps us ensure that every product sold by Saera Skincare has been properly stored, handled, and remains safe and hygienic for our clients.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after receiving your order so we can review the issue and assist you.

Thank you for understanding and supporting our commitment to product safety and quality.